Handling Objections, negotiations and closing sales
Overview
Objections in sales can be anything, from the customer letting you that the timing is wrong, to asserting your product and service is beyond their budget. Objections can also be that they are in touch with another service provider even though your products look great.
Objections are nightmares to sales people because they eagerly want to close the sale and generate desired revenue. In this course, we will share with you tested practical knowledge on how to manage customer objections, handle the negotiation process and also close the deal in good time.
Mode Of Delivery
- Course length: 3hours: 16minutes
- Elearning course with learning session via virtual video delivery
- Quizzes and course certificate at completion.
Target Audience
- Sales Managers
- Sales Executives
- Business Development Officers
- Relationship Managers
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