Business Communication, Technical Reports & Writing Skills

Negligence of good Business Communication and Writing Skills can result in poor reportage of accomplished task, both scenarios can result in poor productivity and poor service delivery.

Lack of good skills in communication can lead to giving wrong information or directives on new tasks.

This course will teach you how to apply the top principles of good business writing to your work, how to deploy simple tools to dramatically improve your writing, and how to execute organization, structure, and revision to communicate more masterfully than ever. From the very first lesson, you'll be able to apply your new learning immediately to your work and improve your writing today. Your ideas are powerful. Learn how to deliver them with the clarity and impact they deserve.

Training Objectives
Participants will acquire knowledge that will improve their ability to communicate much more effectively in an office environment. They will be able to distinguish between the different types of official writings and can apply this knowledge to be able to inform, persuade, and report activities to all stakeholders.

Learning Outcome

At the end of this course Business Communication and Writing Skills, participants would be able to:

• Demonstrate an understanding of different methods of business communication with an emphasis on writing.
• Distinguish the different report types, know how to interpret and respond to briefs/terms of reference, be aware of the different phases in the report-writing process, and be able to apply them recursively;
• Know the main elements to include in reports, and how to order them typically;
• Know which style, tense, and level of formality to use, and how they influence the (various) audience(s) that read the report.

Mode Of Delivery

• Face-to-face learning with instructor-led class exercises and class activities with audio-visual support.
• 2 days of learning sessions
• Course material and Course Certificate will be issued
• Virtual learning available on request

Target Audience
All levels of management