Description
This course objections handling for sales is an intensive one-day training that equips the participant with the skills he or she needs to avoid impulsively reacting to prospect’s objections, thereby treating every objection as an opportunity to open a relationship with the prospect. Likewise, this course will be important for participants who have an interest in sales handling.
An objection is a good news. When a customer raises an objection, therefore, it means the customer is identifying issues that have to be resolved before the sales can be closed. The customer is interested, in the same vein, the sales person’s task is to manage the objection.
Training Objections
- Understand what a sales objection is.
- Learn how overcoming objections can strengthen a relationship.
- Understand when and why prospects raise objections.
- Delegates will learn a tried and tested formula for handling objections and some very reliable and durable closing techniques.
- There will be ample opportunity to practice both skill-sets and the in-the-moment feedback about how the salesperson is impacting the prospective client/buyers.
Learning Outcomes
At the end of this course, participants will be able to:
- Identify the steps you can take to build your credibility.
- Identify the objections that you encounter most frequently.
- Develop appropriate responses when prospective buyers throw you a curve.
- Learn ways to disarm objections with proven rebuttals that get the sale back on track.
- Learn how to recognize when a prospect is ready to buy.
- Identify how working with your sales team can help you succeed.
Mode Of Delivery
Face-to-face learning with instructor-led class exercises and project-based/assignments learning methodology
One day of learning sessions
Course material and Course Certificate will be issued
Virtual learning available on request
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